Troubleshooting

Event logs

The Amazon Pay extension provides a convenient logging system. It is enabled by default, but you can disable it in the extension settings, refer to the Configuration section for more details.

Log files location

The Logger saves details concerning all API calls and all incoming IPN notifications that occurred within the Amazon Pay and Amazon Sign-in extension scope. Logs are stored in the following locations:

  • API call logs:

    var/log/paywithamazon.log

  • IPN notifications logs:

    var/log/amazon_async_ipn.log